Average Score (131 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.8 Average

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  • Mike M.04-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Courteous, professional, on time

  • Patrick N.04-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Salesman solid. Agreed to a firm price, but then it was rescinded by the Sales Manager. Left poor taste in our mouths. Typical bait and switch practice.

  • Albert G.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Kindness, service, and reliability.

  • Kathy W.04-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The people that work at the dealership are professional, helpful and friendly. I am very confident that when I bring my vehicle in, it will be serviced correctly. That gives me peace of mind. In particular, when I call with a problem, the office manager does her best to get me in when possible. She has also given me advise a few times on how to correct a problem. I am not very savy figuring out all the messages on the dash.

  • James B.04-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Staff was very responsive, product is excellent, so convenient to have a full-service dealership here in Santa Fe.

  • Dawa S.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Always an easy time at the VW dealership. Easy to get work done while waiting too

  • Laura K.04-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Sadie K.03-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    As expected all aspects of service was excellent.

  • Davienne F.03-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Steven B.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020