Average Score (131 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.8 Average

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  • Rafael A.05-24-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Great service! Was greeted when I arrived. Answered all my questions.

  • Heather K.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Ease of scheduling, friendly staff

  • Sarah H.05-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jonathan Trujillo was so helpful, information and organized!! Your staff deserves an A+!

  • Dnaiel M.05-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everything was smooth and easier than ever. The process of choosing a model and running the various options on financing could not have been easier.

  • James G.05-07-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    The service provided was good. I waited about 4 hours while service was performed, and I would have appreciated a couple of updates on expected time of completion. Instead, I had to go looking for someone to help me get the information.

  • Gerardo O.05-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Hassan H.05-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Melinda V.04-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Craig S.04-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Ellen W.04-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Service is consistently excellent - results explained clearly, completed on time, thorough. So helpful!