Average Score (131 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.8 Average

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  • Steven B.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • William W.06-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service at Garcia VW Santa Fe has always been excellent - friendly and professional.

  • Ruben D.06-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Maintenance personnel was very attentive and helpful.

  • Francine S.06-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Customer service is excellent which deserves 5 stars. However, it takes weeks to get the vehicle scheduled in the shop for service, which is disappointing.

  • Rhea M.06-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone was so helpful and not pushy.

  • Peggy F.06-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I LOVE Garcia VW. They are all kind and gifted people. They take care of all the details and make me feel comfortable. I also love my Tiguan. It’s the right size and gets me every where, plus it’s a Turb0

  • Richard G.06-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Andrew fit me in during a busy time in their service department for my 10000-mile first service. Thanks!

  • Jose L.06-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service , great work scheduling, great clean labor work . Great team , since I get my VW I really happy with Santa Fe VW , great team and service .

  • Julia J.05-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The service department is excellent! Quality work done on time as requested.

  • Steve M.05-29-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Quick, reliable and friendly. They know my vehicle.