TYPE:ServiceMODEL:ID.4YEAR:2021
Vivian and Andrew were both great - professional and accommodating.
Average Score (131 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Very friendly and helpful staff.
TYPE:ServiceMODEL:JettaYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2024
Vivian and Andrew did their best to help me out and get my Atlas working at its’ best again!
TYPE:ServiceMODEL:ID.4YEAR:2023
Vivian said they would put new visor in if I would buy the part!
TYPE:ServiceMODEL:GolfYEAR:2020
Everything is great
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
I would actually go 4.5 because it was really hot in the waiting area, but it was a great deal, done quickly, and everyone was great.
TYPE:ServiceMODEL:TiguanYEAR:2020
The professionalism of customer representative Vivian Valencia Outstanding employee
TYPE:ServiceMODEL:ID.4YEAR:2022
All my questions were answered truthfully. I was treated with respect. Maintenace was completed as promised
TYPE:ServiceMODEL:ID.4YEAR:2022
Andrew, the service representative who I dealt with was awesome. He is very knowledgeable, polite and caring. I had forgotten my home keys in the loaner and in that regard I had called but didn't leave a voicemail. He called me back just because he saw my missed call. I didn't expect that but it shows he goes above and beyond what is a norm- it was heartwarming.