Average Score (131 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.8 Average

Models
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  • Eileen T.07-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Patrick N.07-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Tony A.07-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Friendly staff and cozy and comfortable environment.

  • Warren P.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Judy M.07-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The servicing was proper; the waiting area was clean; the Diet Coke was chilled.

  • James B.07-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    This dealer has always treated me and my time with respect. They don't oversell services, offer reasonable prices, and complete the work quickly.

  • Sanae P.07-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Clear communication and professional.

  • Shirin T.07-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Robert H.07-11-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Norma G.07-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Customer service is excellent. I missed my first appointment and felt very bad was was made comfortable after rescheduling.