Average Score (131 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.8 Average

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  • Dale B.08-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Evan M.08-14-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Vivian was very professional and informative. Also very accommodating.

  • Christopher T.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Did everything via phone and email. Was a great experience!

  • Gordon H.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    I have a new Tuigan 2025 that had an expired HD alter message that could be erased from the screen but came up each time the engine started. They were unfamiliar with this use but through VW tech support resolved the issue.

  • Dennis W.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Albert G.08-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellent service and they remember the value of each individual customer

  • Nik K.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Andrew and Lupe did a great job and were both very knowledgeable and helpful in diagnosing and repairing the vehicle.

  • Ronald K.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I waited at the dealership for the service. The car was ready in the estimated time, and they were willing to share their office space for my Zoom call. I am delighted with Garcia VW.

  • Victoria P.07-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    every part of my visit exceeded expectations. From the moment I arrived, I felt welcomed and well taken care of. Andrew Doh was especially professional and kind, and I appreciated how respectful the entire team was of my time. The service started on time, finished on time, and everything was communicated clearly. It was genuinely a smooth and easy experience.

  • Michelle L.07-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Quick, easy, and friendly.