2560 Camino Edward Ortiz Road
Santa Fe, NM 87507
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
The service/ office lady was very polite and pleasant. Though I took my VW in because the brakes sound horrible. And was told they are fine, that it is a manufacturing flaw. And I asked them to vacuum, I do not think they did. It appeared as though they shook the mats out. And wash the car, though the car wash has been broken.
TYPE:ServiceMODEL:ID.4YEAR:2023
Good communication - vehicle went in on time promised and was returned on time promised.
TYPE:ServiceMODEL:ID.4YEAR:2022
My contact - Vivien - was amazing throughout the process. 10/10 communication skills and follow up/follow through.
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2018
Vivian is easy and nice to work with. She informed when item that was ordered came in and after the holidays she contacted me to set-up appointment. She kept me informed of the status of my Jetta.
TYPE:ServiceMODEL:TaosYEAR:2023
You should have told me about the Transmission Fluid leak that was discovered 3 days after seeing you by another mechanic. You also discarded my concerns about the coolant leak. I wish I didn’t have an upcoming fight about what’s covered by the warranty. But, I guess I do. I am a lifelong VW consumer and I regret trusting Garcia Volkswagen to be trustworthy.
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:ServiceMODEL:ID.4YEAR:2024
This very small dealership provided excellent service when we took the car in for a recall repair. Service manager was personable and helpful.
TYPE:ServiceMODEL:ID.4YEAR:2022