TYPE:ServiceMODEL:TaosYEAR:2022
Good service, nice people
Average Score (131 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service is amazing! Vivian Valencia is so considerate and kind! Amazing individual!
TYPE:ServiceMODEL:TaosYEAR:2022
VW service is always thorough and prompt. Service manager is always willing to help with questions and is friendly & polite.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I absolutely love VW customer service. Vivian is so good to the clients she makes everything right in everyway possible. Takes care of me anytime I go.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Good service. Fast and friendly and easy to schedule.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I feel they need to be more understanding when a customer is telling them what’s going on with their vehicle. They just jump and say they can’t do anything for you. They have no compassion that something is wrong with your car.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TaosYEAR:2022